Politique de remboursement

Thank you for choosing Just Perfecto. We want you to have a pleasant shopping experience and are committed to your satisfaction. Please read our Return and Refund Policy below to familiarize yourself with our guidelines:

30-Day Return Policy: We gladly accept returns within 30 days of your purchase. To be eligible for a return, the item must be unused, in its original condition, and accompanied by the purchase receipt.

Return Process: To initiate a return, please contact us at info@lepetitpatron.com with your order details. We will provide you with a return authorization and instructions for the procedure. Please note: returns without prior authorization will not be accepted.

Return Rules: We offer free return shipping and do not charge restocking fees. All items, except those marked as final sale, are eligible for return.

Damaged, Defective, or Wrong Items: If your order is damaged, defective, or if you have received the wrong item, please contact us immediately at info@lepetitpatron.com. We will work with you to quickly resolve the issue.

Non-Returnable Items: Certain items, such as perishable goods, custom-made products, final sale items, and gift cards, cannot be returned. If you have questions about the eligibility of a specific item, please contact us for clarification.

Refunds: Once we have received and inspected your returned item, we will process your refund to the original payment method. Please allow for processing time, as it may take a few business days for the refund to appear in your account.

Our dedicated customer service team is ready to assist you with any questions or concerns regarding returns and refunds. Contact us at info@lepetitpatron.com, and we will be happy to help.

At Just Perfecto, your satisfaction is our priority. We appreciate your trust in our products and strive to provide exceptional service throughout your shopping experience.